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Enhancing field experience through new age technology reporting solution
Objective
Set up web-based reporting infrastructure from Excel based reporting and operationalize the solution
Enhance field experience through a dynamic and secure solution that provides quick, efficient data analytics and insights
Improve efficiency and eliminate potential data integrity risks
Approach
Tailored approach to provide a solution that was faster, more accurate and reliable
Discovery
Deep dived to map the process end to end
Collated business rules and KPI details like sales performance and execution
Evaluated challenges and bottlenecks that needed resolution
Execution
Developed automated ETL application that efficiently integrates & cross-links multiple datasets and facilitates data processing
Built in DQ mechanism to validate completeness and accuracy of the data
Customized interactive reports on client’s choice of platform enabling 200+ field professionals to explore data, filter, drill down and toggle between metrics and time periods to visualize them through meaningful charts
Outcome
Transitioned from offline to online reporting capabilities enabling real time reports
Improved operational efficiencies through automation which reduced manual efforts up to 90%
Improved accuracy, precision, reliability of information through inbuilt quality control mechanism and eliminated data integrity risks
Client Benefits
Enhanced data visualization enabled informed & faster decisions
Significant reduction in timelines to publish the report to field
Ease of data interpretation that allowed reps to focus more on action planning
Fostered collaboration and promoted a data-driven culture that drives innovation and continuous improvement